Activation Fee

I’ve had this watch for a month now, and in my opinion, the battery drains too quickly. The call quality is poor; when you make a call, the audio keeps cutting out, so you can't hold a conversation because there are so many glitches in the connection. Even the worst mobile carriers don't have call quality this bad—this is definitely one of the things you guys need to improve. The GPS is good, though, and the contact restrictions are a great feature because they give parents control over who their children communicate with.

Service is weak where we need it most

So far we really like the watches. The costumer service was so helpful!