GRUNYA

I contacted MOSCOT regarding a quality issue with my new GRUNYA frame, but I did not receive a proper response. For a premium eyewear brand, the after-sales service has been very disappointing. The frame itself may have good design, but the customer support experience has seriously affected my trust in the brand. I would not recommend purchasing directly from the official website if after-sales support is important to you. It took more than a week to receive a proper response, and the proposed solution still requires me to spend additional time resolving a quality control issue that should never have reached the customer. Update: If the only solution offered is for me to spend my own time arranging an international return for a defective product, then unfortunately this will likely be my first and last MOSCOT purchase. I am also surprised that a premium eyewear brand would suggest that I place and pay in full for a second order before receiving a replacement for a defective item.

GRUnya

They are so beautiful; thank you!

Heavy. Bolt. Grunya

Best Glasses I‘ve ever had. I also own the Grunya Sunglasses. Heavy and bolt but it fits perfect.