Cardinal Flower

Compromised

Both the plants, though they were secure in the package the inside lower leaves were all riding. I couldn’t even pinch them off because they were literally mushy obviously that’s from too much water or something.. once I cleaned them up they seem to be doing OK. Definitely not like my first Delivery, perfection.

Packaged very well, very healthy and lively plants. Will be ordering again

Customer Satisfaction

I had an issue regarding the pot sizes I received. I truly appreciate how understanding Rich, the manger, were of my concerns and for the compensation provided to resolve the differences. One thing that specifically touched my heart was a comment in his response email: “Nonetheless, customer relations are more important to me.” It is rare to encounter such excellent service. Rich, thank you again for your kindness and professionalism. May the company prosper and have great success.