MX190

Truly roomy

After buying and returning quite a few pairs of cycling shoes over the past couple of months, I was absolutely thrilled to put these on my feet. A few rides in and nothing but comfort, room to move my toes, and no pain after a few hours of riding. Stellar, and built extremely well.

Shoe is pretty good,very much like the wider toe box. Advice to “size up” was not great advice from the websites AI/Fit helper. This shoe model would benefit from a longer tongue-this hits me right in the ankle crease and only time will tell (and a longer ride) if this becomes an irritation. Customer service is essentially non-existent for help with sizing and shoe selection-people may want to be prepared for lots of shipping and return costs as they try to dial in the fit/model. I also (my bad!) accidentally cut the BOA Lace cutting the tags off the shoe and was told I can call BOA (who sent me a “self service” repair kit)—????? Hope I can fix this “on my own” or I’m out a couple hundred bucks. Cycling shoe rating? 7 or possibly 8 (out of 10). Customer Service? 2 out of 10.

New Shoes

The new shoes are great. When buying them the ability to try to find the best fit was a great benefit. I’ve already used them several times and they feel perfect.