customer journey research method

Results

Barnes & Noble

Grundlagen der Customer Journey: Modelle, Methoden und Management kundenzentrierter Interaktionsprozesse

$44.99

ATX Books

How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer Focused Change

$29.45

Barnes & Noble

Dynamische Customer-Journey-Analyse: Entwicklung und Anwendung einer Methodik zur kontinuierlichen Prognose der Wertbeiträge von Werbekanälen

$89.99

Exclusive offer available

Fahlo

The Odyssey Bracelet

(5.1K)

$19.95

Maxx Marketing

Post Purchase Customer Journey

$6.00

My Dollar Books

Customer Experience Strategies eBook – Loyalty, Growth, Journeys (Digital Download)

$1.00

Barnes & Noble

Impact for Customer Journey Design: Building Loyalty Through Touchpoints (IMPACT Marketing Series: A Complete Courses, #10)

$9.99

Barnes & Noble

Customer Satisfaction Measurement on the Internet

$94.90

Barnes & Noble

Memorable Customer Experiences: A Research Anthology

$140.99

Barnes & Noble

User Experience Research: Discover What Customers Really Want

$35.00

Barnes & Noble

The Handbook of Customer Satisfaction and Loyalty Measurement

$191.98

Barnes & Noble

The Customer Journey in the Congress and Event Sector in Switzerland: An Analysis of its Economic Aspects with Recommended Strategies and Actions for the Improvement of Touchpoint Management

$119.99

TCU Campus Store

Consumer Insights Handbook

$72.50

Handful of Books

Customer Analytics for Dummies - Paperback

$37.79

NOBS

NOBS Toothpaste Tablets

(6.4K)

$40.00

Books by splitShops

The Customer Science Handbook: Using Behavioral Insights to Create Breakthrough Customer Experiences - Paperback

$42.66

Barnes & Noble

Customer Experience For Dummies

$26.99

Barnes & Noble

Deploy Empathy: A practical guide to interviewing customers (Updated and Expanded Edition)

$19.00

Barnes & Noble

Customer Visits: Building a Better Market Focus: Building a Better Market Focus

$91.99

Surprise Castle

Listening to People: A Practical Guide to Interviewing, Participant Observation, Data Analysis, and Writing It All Up

$129.99

Exclusive offer available

Switch Research

The Self-Love Journal

(257)

$39.00$59.00

Intertaal

Business Research Methods

$82.00

Barnes & Noble

Listening to People: A Practical Guide to Interviewing, Participant Observation, Data Analysis, and Writing It All Up

$30.57

Barnes & Noble

The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX

$13.99

Barnes & Noble

Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy

$72.99

TCU Campus Store

The Consumer Insights Handbook : Unlocking Audience Research Methods

$39.75

holistic customer roadmap infographic showing five ecommerce growth stages

eCom Karma

Karma Journey

$2,500.00

Barnes & Noble

Ethnography for Marketers: A Guide to Consumer Immersion

$199.00