Ultimate Lockable Ball Locker

I am returning it. It isn't 24 inches wide. It's around 26. I can't use it cause it doesn't go through the door frame I need it to go through. When I emailed then, I was told that it's the industry standard to only give the measurements of the crate, not the whole product and that I am responsible for shipping and won't be fully refunded until inspection. They also failed to send all the proper screws. 👍🏼(sarcasm).