Hammered Titanium Pan

The pan itself is great! Delivery was a bit long by today’s standards but OK. The product was very well protected. The product quality is great and the surface has very low adhesion. Great for eggs and such like and I think it will be great for steaks and mixed grill type dishes but I have not tried those yet! I wanted a new pan to replace my old omelette pan and this - at the moment - does not quite suite my purpose. I have to experiment a bit with my method.

I received my boxed set of pans, lids, and spoons but the box had obviously been dropped on its top during shipping. When I opened the box, I found the topmost 9-inch lid had been damaged with 8 dents around the rim. Completely unusable. I've emailed you twice asking how to return the damaged lid and receive a replacement but have never received a response back. Very poor customer service and will not recommend the purchase of this set until a replacement lid has been received. Customer service is everything in consumer business.

Followed the pre-use seasoning directions upon arrival. Couple days later I tried to use it to make an omelet. The eggs stuck so bad it became scrambled eggs. After cleaning (which was pretty easy), I followed the preseasoning procedures a second time. Next time I used it to cook pork chops, it worked very well. Remembering to slowly bring up to heat, prior to use, is key.