Box For Building Brick Block

Have been going back and forth with company for over a month. First, they said i ordered the stock photo image when I infact submitted everything corfectly. When it finally arrived weeks later it was wrong anyways AND missing thr gift box that i paid extra for. Now the company takes DAYS to reapond, is dragging me along and not coming through with a solution.

Im assuming this was the box the lego pencil set came in. Interesting to pay for the box and the piece. The box could have had a plastic wrap around it but instead just had the label attached to the box so it was hard to open.

The box kept the picture from becoming scratched up.