Pristine 16

Good machine but vacuum died after a few uses.

This seems to be a solid machine. But I give a lower rating because after a few uses the vacuum died. After contacting Scrubo I found out only the parts are covered on warranty. Customers pay for shipping costs and have to fix the machine themselves, as I did. I took hours and many emails to service rep, who was albeit quite helpful with the troubleshooting. In the end we determined it was the motherboard which I replaced and now the vacuum is working again. I think it would be more fair if the company paid the shipping costs considering the consumer is fixing a brand new product.

Good machine. Good price

Works great!

Because of the weather we were a week late getting our scrubber so we have only been using it for 2 weeks. So far it seems to be a great machine.