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Quantity
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Comprehensive set of procedures and templates: Enables full ISO 20000 1:2018 implementation and certification preparation
Fully editable Word, Excel, and PowerPoint formats: Allows customization to fit organization-specific processes
audit-ready documentation: Structures templates for Clause 4-10 compliance and real certification audits
No proprietary software required: Uses standard Microsoft Office formats for immediate use
Reusable across engagements: Templates can be reused for multiple projects and organizations
Summarized by Shop
Audit-Ready ISO/IEC 20000 Documentation For Fast ITSMS Implementation and Certification
The ISO/IEC 20000 Toolkit is a complete, audit-ready documentation system designed to help organisations and consultants implement, operate, and certify an IT Service Management System (ITSMS) aligned with ISO/IEC 20000-1.
This toolkit is built for rea
Format
Microsoft Word (DOCX), Microsoft Excel (XLSX), Microsoft PowerPoint (PPTX)
