SCENTORA 428

I'm very disappointed with Scentora customer service. I had starting my spring/summer collection with Scentora and purchased bottles 205, 211, 428, 276, 246, and about a week ago I purchased 289. During a recent summer event, I mistakenly purchased a second bottle of 428 (in addition to the 289 as each bottle was $20). Immediately after my purchase, I realized my error and contacted customer service to see if they can help switch the bottle with another one. Keep in mind that my email was sent within minutes of the transaction so I was anticipating Scentora to help me with an exchange since the order was even processed. Scentora then responded with by telling me I needed to take a picture of the bottle, ensuring it wasn't more than 95% used, charge my for return plus a restocking fee. The email was clearly automated because I literally placed the order a few minutes ago so Scentora were both tone deaf and ultimately unwilling to help. Never Again!

It doesnt smell as i imagined it would. Maybe thats why I didnt give 5 stars. It arrived on time and as described.

It smells so good and I will order more when I run out.