Identifies key elements of crisis and crisis management for preparedness and response
Analyzes the four stages of an individual in crisis to guide intervention effectively
Distinguishes effective communication strategies during crises to foster trust
Explores conflict resolution techniques and tools to support client well-being
Understands the relationship between compassion fatigue and rational detachment to promote staff well-being
Summarized by Shop
CRISIS MANAGEMENT AND INTERVENTION: PROVIDING EFFECTIVE SUPPORT
This course provides the learner with a foundation in crisis management by identifying elements of crisis, analyzing the four stages and response approaches and communication, understanding effective conflict resolution techniques and tools to support clients before, during,
Course Hours
2.0
Audience
Assisted living staff, house managers, administrators
