Uproot Washing Machine Cleaner

The prodct seems to work okay. Used it only once so far. The shipping part was some of the worst I have had. Ordered on a Tuesday morning, the confirmation said i would have it in 3 business days. 2 weeks later I still did not receive the order. I contacted supoort and 2 days later i got a response that my order will ship soon. When I searched for my order it said it cant be found. When i got the shipment notification the order number was different from my original order number, plus it says it was created the day the support team reached out. The shipment was then delayed during shipping. Then 3-1/2 weeks after i orginally ordered, the shipment arrived. Really makes me wonder if I should order again from the company.

Idk if the product actually works or not. They're getting 1 star bc it was supposed to be shipped and delivered within a few business days. What they didn't disclose before ordering is that it was out of stock despite the website stating that it was in fact in stock. I attempted to cancel my order 2 and a half weeks after i placed it, I emailed the company and I received no response. A week after that the product still hadn't shipped, so i emailed again requesting for my order to be canceled. A week after that i received a notification that my order was on its way and i finally got a response that same day. Their solution was to give me free eye wipes or 10% off an order that should have been canceled 😒 Horrible customer service.

This atuff is awesome! Our Samsung washer is over 6 years old and we use Affresh in it regularly but it still funky even right after using Affresh to "clean" it. As soon as we got our Uproot order in the mail I popped 2 tablets in the washer and ran a clean cycle......that was the most disgusting water i have ever seen and I'm an appliance repair technician! Now our washer smells like it did the day we bought it. Oh and we have 5 dogs.