Step-by-step guidance from training request to recommendation supports organizational goals
Progressive case study demonstrates each phase for hands-on learning
Covers data collection, root cause analysis, and actionable training recommendations
Written by experienced authors Beth McGoldrick and Deborah Tobey for practical insights
Summarized by Shop
Go from order-taker to valued performance consultant.
You may be pressured to give an immediate “yes” to a training request. Resist. Instead, start playing an essential role in driving your organization forward by using needs assessment to target your training programs to support critical business goals.