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Quantity
1
Interactive workshop format enables hands-on learning of online customer support tools
Covers internet-based customer support methods for digital businesses
Teaches participants to leverage webchats and apps for customer service
Enhances understanding of customer experience from pre-purchase to post-sale
Summarized by Shop
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before the purchase is made.
With our Customer Support workshop, your
Format
In-person workshop
Duration
Not specified
Content
Internet-based customer support, webchats, apps
Target Audience
Business professionals, individuals seeking customer service skills
