We offer international returns and exchanges via our Logistics partner, 4PX. They offer a warehouse in Portland, US. All you need to do is send the shoes to this warehouse and provide the tracking code to us, We will take care of everything else. Please note that you need to pay for the shipping of the shoes back to the US warehouse. In a
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Love my dwarves shoes! They're INCREDIBLY comfortable, look great, and the customer service was impeccable. The ones I originally ordered were a bit small, so they helped guide me through the return policy, offered a refund or help with a reorder and were very flexible, prompt and incredibly helpful with their responses. I'd definitely order from them again!
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Brit · September 24, 2026
I love the shoes, but be aware they run small
I love the shoes, but was not aware they run between a 1/2 to a full size small. I did not measure my foot before ordering, so I had to return the first pair sent to me. The return process is not simple, but I do LOVE the second pair I received.
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Katherine · September 4, 2026
Bought for my daughter. She loves them. Nice quality and easy customer service to work with. I had gotten the wrong size and they made the process of exchanging them so easy