SmartShade (Wired)

Very easy to install and works great with a heavy shade. Best part is the integration with Alexa and daily open and close routines.

For the most part I'm quite happy with this! I never used to open my shades wide open since it’d be a pain in the butt to constantly be opening and closing them but now I do it every day. I was a bit surprised to either have to drill holes or contact support for a tape-based solution. I wish the tape-based solution were included (I wound up just drilling the holes so I could get it set up asap) Additionally, I think the install instructions could have been written a bit better. As it was, it had me hang the chain and mark the wall, but this resulted in me mounting the unit too low and I couldn't click it into place in the bracket. I think it's better if you attach the chain to the unit, then make the chain taut and then figure out where the bracket needs to be on the wall for that Also, a lot of the instructions assume you have a smartbridge, which I opted not to purchase. I'm perfectly happy to use the features available just over bluetooth, but I wish the delineation were a lot more clear. For example, it's never explicitly spelled out whether multiple people can bluetooth pair their phones to the device at once.

I installed 5 RYSE units. Two wired & 3 non-wired. I am pleased with the product overall. They work as advertised. Installation was a challenge for some shades. Need to adapt mounting to each location. With my heavier shades, the beaded chain was snagging on the sprocket wheel when the connector clip passed though it. The bead clips in the accessory kit are not strong enough. Customer support is good and is helping me resolve the issue. Calibration sequence for top and bottom stops is clearly presented in a video tutorial using the RYSE app. I do find the app glitchy at times. Example, grouped shades do not always operate together. Need to re-group them from time to time. Have an hub on order to add routines and voice control. Otherwise a great product. Far less $$ than we spent on motorized shades from Hunter Douglas. Would recommend.