DualFire 1200

Great grill so far

I've just started using it and have cooked steaks and burgers that turned out awesome on the grill side. Smoking ribs and a whole chicken this weekend. We'll see how it goes. Assembly was fairly easy but its a big grill so have a helper.

This is my second recteq. I loved my first one and the customer service I received when it was damaged by a storm was so impressive that I vowed to never buy a pellet grill from anyone else. I have had my new DualFire 1200 for about 3 weeks and have done about 15 cooks and it has exceeded my expectations. I got the smokebox with it and the salmon smoked cheese are addictive. You have sold 8 or 9 additional units to my friends and family based on my enthusiastic recomendations and demonstrations of your products.

Love the Dualfire 1200

I have really enjoyed my smoker thus far the only thing that bothers me about it is that as a first time buyer you don’t get anything else other then the smoker not even a cover for the smoker. You pay quite a bit of money for this smoker and yet still have to pay even move for a bunch of add ons, not even a little tester package to test with your smoker and again NO COVER included. I mean you would think the best way to get customers to come back to buying more from recteq is giving them the start up. A foil cover for the drip bucket, a foil cover for the drip plate in the bigger chamber, A grate cleaner, something… this is how you get people to buy more from you and appreciate you as a company. Already a great company just disappointed I paid so much, to be not appreciated as much as I thought I would for picking recteq. I did months of research on picking a smoker so show a little appreciation to your future customers, a little goes a long ways. Best of luck recteq, still very happy I have this smoker!