Smart Door Lock Thick

Knowledgeable Tech Support

I had an issue with my lock not functioning and they connected on a video call and explained how to fix the issue. Turns out that my contractor installed it incorrectly

Great features

We had a little delay getting our order and found out that it was coming from China… But their customer support was very good and the lock itself has all the features you’d want. We like the thumbprint feature, so as an owner we never need to punch in a code, but it does have rotating codes for AirBnB, remote unlock, key cards, and a physical key in case the batteries die. And I have it connected to Google home with all the other smart devices in the home which is a bonus. I had few choices in locks because of our beautiful antique door with a mortise lock, but I have no regrets with this one. I did have to increase the size of the mortise in the door, and drill new holes, because the old mortise was smaller, which requires a chisel and some skill, but the plate on this lock covers the old holes nicely. Awesome lock, 5 stars on quality but gave it 4 due to the delay receiving it.

Once it’s working correctly, it will be great