Parking was a major issue—there was no designated area available, and the entire lot looked more like a junkyard than a managed facility. We had to park extremely far from the pickup area, and it took us about 15 mins to drag our luggage through unpaved, muddy terrain. On a positive note, the shuttle service itself was solid. The driver was friendly and professional, and the shuttle was clean with no unpleasant odors, which we appreciated. However, the return experience was unacceptable. Our flight was delayed, and we arrived around 1 a.m. to find the lot completely dark and filled with water and potholes from recent rain. Although the driver assured us someone would pick us up and take us to our car, no one showed up after 15 mins of waiting. To make it worse, there was someone wandering around the lot who made us feel unsafe. In the end, we had to walk 15 mins back to our car in the dark. Unfortunately, this experience was enough for us to decide we won’t be using this service again.