Order initially incomplete. Reqd me to prove cheap pour adaptors were missing. Misleading ads, poor descrptns (requires cust to observe/draw inferences), missing important FAQs & no response to email, tho I continue to get mktg email. Contacted via FB & offered phone# or to continue comms via SM. No response until I began commenting on SM posts. Company wants me to trust them to return merchandise prior to refund (which will only happen after they *receive* the merchandise vs. upon confirmed shipment) despite failing to even acknowledge their part in misleading ads (for which evidence was provided), & poor-to-nonexistent direct communication. I even have a screenshot of someone else complaining about the poor communication on one of their FB posts, which also described no response to her direct emails about structural cracks in a supposedly indestructible product. They're cute but I can't recommend the quality, and the customer service is nonexistent--especially for a luxury product.
S
Stephane · 12 days ago
Love these!
These capsules were perfect for the girl who never checks a bag! I love the medium parcel as well. It’s a must have if you are a frequent traveler. Love that it’s all TSA compliant! Makes everything so easy!
A
Anne · May 10, 2026
Blank Tiles
I appreciate having the blank tiles. It makes it easy to customize my capsules depending on my travel needs
