Compared to other services this one requires only the specimen sample not the vial with saliva and the blood sample. I wrote to customer service because the status was not updated after shipping back the box. Waiting for a response since 5 days.

I did it twice. Both times the lab was unable to complete my test. This is a terrible process and products.

Never received results. Won’t respond to emails or chats. Terrible company to deal with. Been waiting weeks with no response. Do not waste your money. Do Viome instead.

Great product