Flatbed Super Kit - 88 Pcs

Quality gear

Not the best customer service

I ordered some items and got the shipping information. Once items arrived I was missing more than half my order. I tried calling and emailing on a Thursday but got no help because office is closed on St. Patrick’s day. Tried calling again Friday and got no answer and I did not get a response to my email. Office closes at noon on fridays. Had to wait until Monday for a response only to be told all items were delivered. Tuesday I got an email saying there was a shipping error so missing items had to be shipped separately. During this time I wasted my time calling and going to FedEx to see if they had my missing items. Once I received the items on Wednesday I was missing 2 straps because FedEx had damaged one of the boxes. I didn’t complain because I needed the equipment. I also didn’t notice I was missing the 2 2 inch straps that were part of the flatbed super kit. I received those through ups later that week once I had already left for work. I’m happy with the equipment but I’m not happy with the difficulty of solving a shipping issue and how hard it is to contact someone in customer service.

As promised.

Everything shipped on time and everything was as promised. The equipment up to this point is good quality and working out great.