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Quantity
1
Seven-step conflict resolution process enables structured dispute handling for all sizes
Solution-building and common ground skills foster collaborative problem-solving
Training includes techniques for managing anger and using the agreement frame
Applicable for any organization, regardless of its size
Participants gain tools to prevent conflicts from escalating to legal issues
Summarized by Shop
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground. In the Con
Format
In-person or online workshop
Duration
Not specified
Content
Seven-step process, solution-building, common ground techniques
