Ordered this product in attempt get timely answers regarding my health. I placed an order over a month ago and was told there was a “glitch” and would be resolved *after* I reached out. I haven’t heard an update in when to expect the 130 dollar product I paid for. Don’t even know if it’s been processed or shipped. If you are trying to get answers about your health in a reasonable time frame, do not buy from this company. Requesting a refund.