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Quantity
1
Active delivery instruction enhances service quality for clients
Strategies for greater customer satisfaction improve client retention
Guidance on effective survey follow-up increases survey response rates
Practical examples and templates support immediate application
Interactive session encourages critical thinking and problem-solving
Summarized by Shop
This class will begin at the end; at least at the end of your service process. We will start with active delivery and discuss tips that will lead to greater customer satisfaction and/or surveys and continue with ideas and strategies to follow up with your customers using or 22-22 process.
Format
In-person or virtual training session
Duration
Not specified
Target Audience
Service advisors, managers, team leaders, operations managers, small business owners, training coordinators