Gold Leaf Ring

The ring is beautiful; however, it does not match the design shown in the model photos. In the pictures, the leaves overlap with a slight twist, but on my ring they remain in a straight line and do not sit correctly, no matter how much I try to adjust it. I understand that rings can look different on different hands, but this does not feel like a sizing issue. The ring does not hug the finger properly, is uncomfortable to wear, and is difficult to adjust and remove. This is not my first purchase from your brand, and I am very happy with my other ring. Unfortunately, I do not see myself wearing this one due to the discomfort, and I would like to request a return.

Too large

I had an amazing experience with your store. One of the pieces was too big and I emailed with one of your team from Melbourne, Australia to exchange - Kimberley. She sent me another beautiful jewellery piece within the week. Such a warm, easygoing, feel good, memorable interaction! Thank you! :)