Zero Installation Purifier Bottom Tank Switch

Good water but questionable support

Support specific: very slow, limited support, and not really satisfied

It’s the great customer service that enables this to be a reliable good investment product

In this case it was the great customer service from Barbara that enables this to be an excellent product on-going Barbara diagnosed what the issue is and then sent out the needed part quickly without any hassles -she’s easy to communicate with by email and with swift response and solution -in this case a small switch part that needed to be replaced

Excellent customer service

Barbara was able to quickly identify the part that was causing our filter to malfunction. Within minutes I received notification that the replacement part had been ordered and an email from Barbara with detailed instructions and photos showing how to install the new part. Very happy with the product and the customer support.