Modern Arch Trellis

Customer service is not great!

Placed my order for the Nicole trellis not knowing wasn't available for immediate shipping and no confirmed delivery date in site. I then reached out to them and said I will pay the difference for the modern trellis if I can get it immediately. I received that trellis in 5-7 business days and when I opened it up some of the labels to put it together were missing, but I counted the number of pieces and they were all there so I started putting it together only to find out one of the pieces was not correct. No big deal, I reached out to the company explaining the issue and sent pictures and they immediately sent another piece, great, but that piece wasn't correct. I've sent them a couple of emails with pictures again stating what piece I need and they cut off all communication! I'm giving them 2 stars only because I understand some things are out of their control, but to ghost me on a trellis that I paid s lot of money for....nope!

Love it

Wonderful product exactly as advertised. Not hard to put together. LOVE.

Live this trellys! Looks amazing!