Refurbished Step2Bed

Damaged with little response to rectify the problem.

It’s probably the fourth email/phone call. I’ve had to make regarding this. I ordered this because I am having surgery this Friday and my husband also has Parkinson’s. I needed this type of bedside support so we could safely get in and out of bed. Arrived without any instructions and we tend to go online to find them We tried to put this together. The holes on the horizontal Support bar did not lineup where we had to attach so screws would not work , there were scratches on part of the round opening that would not allow the other pole to go through , and one of the connectors was cracked. I sent pictures. Someone emailed me days ago and I responded and I’ve heard nothing since but as I said, I want my money back because I will have to find something else quickly to support me when I come back from the hospital this weekend and for my husband, who has Parkinson’s very disappointed and the quality control. I received this order 2 weeks ago and have been communicating this problem since very early June.

Safety step

Great help. A little too bulky for a bedroom but it it the right height, handles are a good size and the light is a bonus!!

Works very well for our high bed.

We bought a Step2Health assistant for my husband who has mobility issues. It has been the answer to all his needs for getting in and out of bed! Heavy duty, adjustable and secure to your he bed.