Half Lite Frame Kit

I pre-ordered my lite kit well in advance of needing the unit. After 3 months I opened the box and discovered that the plastic frame had been damaged in transit. Pease customer service was excellent getting a new frame assembly shipped out to me at no cost. The install went flawlessly with my friend standing outside to support from that side. I am having a difficult time getting the screw hole plugs installed, not one has gone in easily. I have found one decent YouTube video trying to demonstrate this but still no luck for me.

My old frame had been painted and I attempted to remove the paint and it did not go well. So I decided to buy a new one and found Pease Doors online. Since they are also in Ohio I decided to buy the replacement door half lite window frame from them. I went ahead and got one without the grid as I wanted a change. I did paint them when I received them before installation. I had never done anything with door glass but it went smoothly. Thanks for the good communication, fast shipping and quality product.

Frame fits and looks great! We were concerned we wouldn't find a frame to fit the glass because the house is so old and the door is tiny. The fit is perfect, and I’m so thankful the frame was available in the smaller size. It looks amazing and saved us from having to purchase an entirely new door! And the customer service is beyond compare. It’s old‑school excellent service with modern efficiency and fast order processing. My first frame was damaged in transit and had to be returned before it even reached my house. I reached out to the company, and not only were they responsive, but they also sent out a new frame right away. I will absolutely look for reasons to recommend this company and will continue to use them for any need they can accommodate. Ten stars all the way!