Covers the problem solving ecosystem for a holistic understanding of the process
Introduces key tools such as 5 Whys, Fishbones, Six Sigma, and I Is Nots for practical application
Explains when and how each tool should be used to maximize effectiveness
Includes an overview of Kepner-Tregoe's Root Cause Analysis tool with real-world case studies
Self-paced format with 90 days to complete for flexible learning
Summarized by Shop
Research from the World Economic Forum consistently shows that the ability to solve complex problems and think critically are among the top 10 skills that organizations require.
The key to being an effective problem solver is knowing which type of problem you're trying to solve, the tools to use, and how they complement each other. In thi