Cursive Name Bracelet

My bracelet arrived poorly made, I was aware that the bracelet was a layered one but there was no way for me to wrap it around my wrist twice and the clip is just hanging on there’s no way for me to clip it into the loop, I reached out to customer service to try to resolve the issue and and all I got was a step by step on how to put the bracelet on which is pretty self explanatory, so id say my experience with customer service wasn’t the best and I didn’t get anything resolved with this purchase which left me disappointed.

Doesn't look anything like the picture... Looks cheap. A waste of money and can't return..

The cursive name bracelet is cute it was flat so I had to bend it a little bit to curve around my wrist