The Shop app helps you track, pay, and shop better. A part of this experience is interacting with Shop Stores. When you reach out to a Shop Store, remember that there is a person receiving the message. This means that you should always be respectful and helpful in your communications.
You probably already know this, but you should refrain from disrespectful, inappropriate or hurtful words or actions. We’ve created some guidelines that you must follow. These prohibited behaviors and content apply to all formats of content, including but not limited to product reviews, photos, videos, and chat messages across the Shop app.
If you come across something that seems to go against these guidelines, report it in the Shop app or contact Shop Support. For more details, refer to our Terms of Service.
You’re responsible for reviewing and using this information appropriately. Policies may occasionally change, so remember to come back to this page for any updates made.