I bought the Spark Paws’ shoes for the 1st time because his 2 years old shoes from other brand already damaged. I loved the design because it is longer than his old ones and easy to put.

I thought these booties were gonna be the one but unfortunately they are not. The fit was good and our American bulldog can walk in them but they won't even last one winter season. After only a few walks in them, I noticed the material started to come apart from the rubber sole (see photos), making her feet wet cause water can now get in, and now the velcro straps don't stay closed. So walks now and super frustrating having to stop and try to keep the boots closed in freezing temperatures. I'm very disappointed as I truly thought I had finally found good boots to last several seasons.

About Customer Service: We had troubles with the first shipping because (my fault) I didn't write the street number, so the package was not delivered and went back. Client service was always present and very helpful, and they sent it back as soon as they received it back. This time the carrier delivered it to a different city, so I called them again and they sent immediately a replacement shipment which got here in about 10 days (to Italy). All the time very supportive and responsive, I must thank Chesca at Customer Support who did a really great job going out of her way to help. About the boots: they fit well, we bought a size 3 for a West Highland White Terrier. They are made in the shape of a sock, so they slip in and up very smoothly, while the ususal shoes are not as flexible. It takes just a minute to put all the 4 on. We went on a long hike on the snow, about 15 kms, only once did he loose one boot because the ascent was very steep and he really had to scratch and dig in the snow with his paws to climb his way up. I am really satisfied, I hope they last long.