I like the continuous watering design pot that comes with it. The product comes packaged pretty well. A few of them were missing the heated pouches that come around the base when shipped though. 4 out of the 10 plants that I ordered came with the plant being cold shocked due to the weather being between 10 and 15° F. I believe that the company should not ship these plants in extremely cold weather in certain areas. Instead they should look at the state's forecast and probably wait until the cold front passes. I'm not sure if I can revive 4 out of the 10 of my plants.