Excellent company
Giving my son his first Loog guitar for his 3rd birthday next month! I ordered the wall hanger to go with it, and it got lost in transit when our box got damaged and had to be repackaged by the postal service. I reached out to Loog and they immediately sent a new one out with no questions asked! I am very impressed with the customer service, especially when it wasn’t even their fault it got lost! Been waiting for my son to get one of these since before he was born, and so excited to finally be a part of the Loog family!!!