Outer Ego - Tan and Face + Body Drops Bundle

My package arrived broken and spilled everywhere, I was able to clean up the body tanner, but it was only about half full. I under shipping accidents happen, but I wasn’t expecting the borderline hostility from customer service. The company agreed to send a new bottle of face drops but refused to replace the body foam, even with pictures and video. I again sent photos of the brown liquid that had leaked from the body foam, but they were absolutely adamant that they would not replace it, or even offer a discount on a future purchase. I’ve been in high volume sales and marketing working with extremely high net worth clients who spend at minimum $1.5 million usd per year and I’ve never had customer service double down so rudely over a $30 product; I’d be absolutely furious if one of my employees treated a client the way they did. They apparently shipped a new bottle of face drops, but I haven’t received it yet and will update on the product itself if I do. As for the body tanner, be extremely careful applying it; it shoots out forcefully from the pump (although mine may be damaged), and dries VERY quickly, so you have to use very small amounts and work in sections and make sure to buy a new mitt AND wear rubber gloves underneath because it’s so dark and impossible to correct if you don’t get it right the first time, as it does not blend. I was happy with the dark color after my initial application, but with a half-filled bottle, I only got about 1.5 uses out of it. My biggest issue was that it doesn’t have much holding power once you rinse it off. I left mine on overnight hoping for a dark tan the next day, but most of the solution rinsed off and the color that stayed was pretty light- about as dark as a gradual self-tanner. Again, I wasn’t able to review the face drops, but as far as the body foam goes, I would not purchase again, for all of the reasons listed above and the fact that there are far better products in the US for way cheaper that actually last. The photos and video they use in their social media marketing is deceptive, as they’re showing it freshly applied. Once you rinse, it’s no better than Jergens brand.

Goes on smoothly and leaves the skin soft. Face drops can leave the skin patchy, but gets better when you wash your face.

amazing! such a beautiful tan