Your account

To connect more email addresses:

1. From the Account tab in Shop, tap Add orders automatically.
2. Tap the email account provider you want to connect.
3. Tap the sign in button for the email account provider you selected, and then select another account to connect to Shop.

To link your Amazon account:

1. From the Account tab in Shop, tap Add orders automatically.
2. Tap Link Amazon Account.
3. From the Amazon store drop-down list, select the correct Amazon site you use.
4. Tap Continue.
5. Sign in to your Amazon account from the Shop app.
6. Select the Keep me signed in checkbox.
7. Tap Sign-in.

To remove an email address or Amazon account from Shop:

1. From the Account tab in Shop, tap Add orders automatically.
2. From your list of Order sources, swipe left on the email address or Amazon account you want to remove.
3. Tap Remove.

If you would like to remove the primary account attached to Shop, then you need to deactivate the account.

You can delete your Shop account, or you can opt out of Shop Pay and keep using Shop to track orders and follow stores.

To delete your Shop account, you'll have to submit your email address on the delete your Shop account page. It can take up to 30 days for Shop to delete your account. After you enter your email address, you won't receive delivery tracking updates for new orders.

To opt out of Shop Pay, you'll have to submit your phone number on the opt out of Shop Pay page. All of your Shop Pay information is deleted from the app, but you can continue to use the Shop app to track orders.

To remove Shop permissions from your Gmail account, follow the instructions from Google. To remove Shop permissions from your Outlook account, follow instructions from Outlook.

If you’re having trouble verifying your account, here are some tips to help you troubleshoot:

• You can only verify Shop accounts on mobile devices. While you can manage Shop Pay settings on desktop, the Shop app is only available for download on mobile devices.
• You need enough space on your device to successfully download or update Shop. Make sure your operating system is up to date, and that you’ve got the most recent version of Shop.
• Use a stable internet connection. You might find it helpful to disconnect from your wireless network or any VPNs, and use cellular data to troubleshoot any connection issues.